Privacy Policy

At CHIEF ELECTRIC + PLUMBING, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services, and how you can manage your communication preferences with us. We are committed to ensuring your data is handled securely and responsibly.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

• Contact information such as name, email address, phone number, and home/business address.
• Service-related details including service history and requests.
• Billing information for payment processing.

This information is collected through:

• Our website (when you fill out forms or request service).
• Phone calls, texts, or emails with our team.
• In-person interactions during service visits.

2. How We Use Your Information

The personal information we collect is used to:

• Provide and manage electrical, plumbing, and generator services.
• Communicate with you regarding appointments, service updates, and billing.
• Respond to your inquiries and support requests.
• Improve our services through customer feedback.

3. Non-Sharing of Information

We do not share your personal information with any third parties, affiliates, or marketing partners for marketing purposes. Your data is used solely to support our service relationship with you, and we will never sell or distribute your personal information to others for their promotional or business purposes.

4. Marketing and Communication Preferences

At CHIEF ELECTRIC + PLUMBING, we believe in giving you control over how we communicate with you. By default, we may contact you for service-related purposes only. However, if you would like to receive special offers, promotions, or newsletters from us, you can opt in to our marketing communications by:

• Subscribing through a form on our website.
• Indicating your preference during any communication with our team.

You can opt out of our marketing communications at any time by:

• Clicking the “unsubscribe” link at the bottom of any marketing email.
• Replying “STOP” to any promotional text message.
• Contacting our customer support team directly at admin@chief-electric.com or calling 281-678-5577.

Note: Opting out of marketing communications will not affect important service-related messages such as appointment reminders or billing information.

5. Data Security

We take your privacy and the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes secure data storage and encryption methods where applicable.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your personal information, subject to applicable legal requirements.
• Withdraw your consent to receive marketing communications at any time.

To exercise any of these rights, please contact us at admin@chief-electric.com or call 281-678-5577.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on our website, and we encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

• Email: admin@chief-electric.com
• Phone: 281-678-5577
• Mailing Address: 110 E. Crockett St., Cleveland, TX 77327

We are committed to protecting your privacy and ensuring your experience with Chief Electric + Plumbing is secure and trusted.